Frequently asked questions
What wood is the first collection made from?
Our furniture collection uses solid mango wood.
Which finishes are available?
The collection includes teak, walnut, black, olive green and white finishes. Check each product page for its finish.
Where is the furniture made?
In our own factory in Jodhpur, India.
How long will my order take?
Made-to-order furniture has an estimated delivery time of 45 days. Items expressly marked as ready stock have an estimated delivery time of 8–9 working days. Please confirm delivery for your PIN code before ordering.
Do you deliver outside India?
Contact us with your country and postcode so we can confirm delivery arrangements.
Can I request a different size or finish?
Send your requirements to us on WhatsApp. We will confirm what is possible for the piece you choose.
How can I contact you?
Email hello@tappletree.com or ask us on WhatsApp.
Can I cancel or return my order?
Orders cannot be voluntarily cancelled after placement and change-of-mind refunds are not offered. For a damaged, manufacturing-defective or incorrectly supplied item, request a same-SKU replacement within 10 calendar days of delivery. Statutory rights remain protected. See our Return and refund policy.
What warranty do you offer?
Our furniture carries a two-year manufacturing warranty from delivery. See the Warranty and care policy for coverage, claims and exclusions.
Where can I read all your policies?
Visit Policies and terms for shipping, payment, cancellation, privacy, contact and legal information.